our-commitments

Our commitments


Sens Original commits to only distribute original quality products aimed to satisfy your senses, your curiosity and your desire of well-being. We are doing our best so you can xperiment the most agreeable possible experience with us. You  definitely are at the heart of our strategy. Do not hesitate to contact us for more information or suggestion.

	Commitment n°1 : the best value for money Sens-original.com commits to offer you permanently real innovative and original products at the best price. We are always listening to the latest tendencies, innovations, to satisfy your curiosity, quality requirements and originality search. All the products we are proposing you are strictly selected by our care. Our products range are renewed unceasingly, we invite you to visit regularly our website.
	Commitment n°2 : 100% Satisfaction or reimbursement guaranteed Because we desire first to win your loyalty, your satisfaction is equally ours. You have ordered an item but later on you have changed your mind. We are giving you 10 days after receiving your order to withdraw, ie 3 more days than the current regulation. The reimbursement is very fast as it only takes 7 days. To know more.
	Commitment n°3 : Express delivery All our products are held in stock (besides specifically mentioned exceptional case). In this case, you can benefit from a speedy delivery and a Colissimo follow up for 48 hours. The laps of time between the moment we validate your order and the moment you receive the article, takes generally 3 to 7 open days. Moreover, the encashment will only be done at the moment of expedition of your order. To know more.
	Commitment n°4 : Assistance and advices Sens-Original.com commits itself to answer to all your information requests as soon as possible The sections « To guide you »and « FAQ »at the top of the page give you access to many advices and information on the products and their environment. Do not hesitate to contact us for further information.
	Commitment n°5 : Confidentiality and Security Sens-Original.com commits to respect your privacy and to never divulge your personal information to third parties. Your information is exclusively destined to ensure the quality of our services and the treatment of your order. All information exchanged for payment matters are encrypted with the SSL protocol. This data can neither be detected, nor intercepted nor used by third parties. They are not kept on our computing systems. Financial transactions are done on our partner Ogone interface on account of our bank LCL. Ogone is a professional technical service provider in the secured payment domain on the internet. According to the regulation under Computing and Liberty on the 6th January 1978, you have the right to access and rectify the data that concern you. You just have to contact us (by stating your name, first name, address and email): by email or post at Sens Original 29 chemin Adrien Gerbe 13009 Marseille, France To know more...